Let’s say customers expect a package on May 29 and agree to receive the goods three days before, but also allow some leeway to accept the items three days after the promised date. If you deliver 90 of the 100 ordered items, and the customers acknowledge the deficit, will this count as an OTD delivery? If you ship 80 products on time, and the end user allows receiving the remaining goods on a later schedule, will this be a 100% or 90% on-time delivery? These on-time delivery metrics also help you monitor the accuracy of your time estimations and assess your logistical efficiency and operational performance.įactors that make measuring on-time delivery difficult include These quantitative data points reflect your capability to fulfill customer orders without delays. On-time delivery metrics are crucial when it comes to measuring your fleet’s efficiency. On-time delivery metrics are the measurement of how many loads are delivered on time. Commercial fleets can achieve OTD with proper fleet asset management. It refers to your company’s ability to meet clients’ deadlines and transport loads in a timely manner. On-time delivery (OTD) means delivering goods on or before the agreed-upon time. Use them to uncover logistical issues and optimize your operational efficiency. To stay on top of your delivery performance, track your operations with on-time delivery metrics. On the other hand, damaged goods or exceptionally late delivery can lose customers and hurt your brand. A happy customer is a repeat customer who will help your business get more referrals and new business opportunities. When goods arrive at your customer’s door in good condition and on time, or, better yet, earlier, you’ve gained a satisfied customer. Your on-time delivery performance can have a huge impact on the success of your business.
0 kommentar(er)
